Brayman Helpdesk

Click on the category to browse FAQs.

Adobe (1)

Adobe Acrobat or CS Suite

How to add a watermark using Acrobat DC
Desk Phone / Cell Phone / Jabber / Webex (5)

FAQ to address questions on the corporate communications

Enable AirDrop on your i-Device

How Do I Log Into My Desk Phone?

How do I transfer someone directly to Voicemail?

How to set status in Jabber

Resetting Jabber
Downloads (2)

Company downloads

Citrix ShareFile Desktop

WebEx Desktop App
Email (5)

Questions related to email communication

Barracuda SPAM Quarantine

Email Retention

How to create a PST in Outlook

I'm not receiving an email I'm expecting - is it caught in SPAM?

What is PhishAlarm?
HCSS (4)

FAQ related to HeavyJob or HeavyBid

Employees Not Displaying on Per Diem Report

HCSS Field: Adding an Employee to a Job

Heavybid crashing/freezing when closing the program.

Job does not exist error in Heavy Job
Microsoft Office (5)

FAQ related to all Microsoft Office applications

Embedded Outlook attachments are not displaying correctly

How to create signature in Outlook

How to Share your Calendar

Microsoft Excel Functions Not Updating

Outlook Calendar Reminder - Dismiss Button Missing
Mybrayman / Myfinancials (1)

KB for mybrayman and myfinancials

I do not remember my password - how do I reset it?
Networking and WiFi (4)

FAQ to address networking or WiFi questions

How Can I Add A New Printer?

How Do I Connect To WiFi?

How to forget wifi network on Windows 10

How to Map a Drive
Viewpoint (8)

FAQ related to Viewpoint

Can an Employee Leave Code be Deactivated?

Correcting Viewpoint Employee Leave Accrual

Employee Job List is not Displaying the Keystyle Time Entry Portal

How do I login for the first time?

How do I setup the Vista Client through Citrix?
Viewpoint Mobile Field Manager (3)

Viewpoint Mobile Field Manager

Flushing local cache in MFM

Install Viewpoint Mobile Field Work Center

Setup a new user to access MFM

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