Frequently Asked Question

Adobe asking for Email/Password
Last Updated 10 months ago

When opening a .PDF file, you may be prompted to enter a username/password. Adobe has been known to force logins every 30-60 days to validate licensing.

1. Enter your Work Email (ex. [email protected])
2. Click the Forgot Password link
3. Follow the on-screen steps to initiate a password reset email.
4. Check your email and reset the password
5. Log in to the Window from step 1

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