Frequently Asked Question

Unexpected Software Error When Exporting Grid
Last Updated 4 years ago

There is a known issue with the Viewpoint system that will cause the following Unexpected Software Error if the user does not select a file destination.

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To export the grid without an error:

  1. Right click on the grid and select the Export Grid menu option
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  3. Select the Export Action and click the Browse Button next to the File Name field
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  5. Select a location for the exported file, enter a file name and click the save button
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  7. Modify any export settings and click the OK button to export the file
As long as the user has write access to the file location, the system will export the file.

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